July 3, 2020

COVID-19 is innovation fuel

COVID-19 is innovation fuel for Starbucks. This Market Shaper created the ‘third workplace’ and is leading their own ‘transformation phase.’ Using the crisis to change the […]
May 22, 2020

Book Review: Introduction to People Analytics

People Analytics will undergo a big shift. How do we build a people function that is relevant for the post-Covid world? HR will need to offer measures of productivity, engagement and skills.  Analytics can be a great conversation starter, because it is hard to argue with insights that are data-driven. This book can be a good read for everyone in HR. The line that stayed with me was, “HR will not be replaced by data analytics. But HR people who do not use data and analytics will be replaced by people who do.”

May 14, 2020

Employee Experience Design: Making It Boundaryless

Do the employees trust the intent of the leaders? Without trust, even the best of EX designs will be looked at with suspicion. Is the leader fair? Does the leader have integrity? The biggest element for great EX is to co-create it. The company’s policies reflect the assumptions the employer has about the employees. When Netflix said they offered unlimited vacation, they said the employee could be trusted not to misuse it.

March 28, 2020

Before fixing bias in AI, let us fix our own

Something happens to us when we see ourselves as the majority. The people who are not like us become invisible. The majority writes the rule book to favor themselves in every way. Think of the challenge of left-handed people who wish to play the guitar or use a pair of scissors. The French word for right is “droit” and that is how adroit becomes a synonym for skilful in English. The left hand is called “gauche” in French which is how we describe something that is socially awkward.

February 21, 2020

Freelancers – the hot trend in talent management

Every freelancer has to be their own C-Suite. If they do not understand the complexity of the taxes they have to pay, they can work with an accounting firm or a tax lawyer. In an organization, the Learning and Development team will assess the gaps in soft skills (along with the technical knowledge and domain knowledge) that are there for each employee and create a plan to bridge the gap. That option goes away for freelancers. They can’t assess their own skill gap in this area.

October 18, 2019

Talent Acquisition in the Gig Economy

Working with open-talent system of gig workers will need specialized talent acquisition teams. New processes in every department from legal contracts to accounts payable will be needed. New technology that makes it possible for the gig worker to give his or her best need to be created. Experts already find that they make more money through gig work while having the flexibility of hours and the freedom to choose the projects they wish to work on.

August 14, 2019

Using AI to Improve Talent Acquisition

While the job descriptions may be the same, you probably do the same job very differently from your predecessor. Personality shapes several aspects of the role – our ability to bounce back after rejection (Sales roles); risk taking ability; our method of competing with others or even how much we voluntarily socialize with colleagues can be traced to personality. A caveat: use a personality assessment tool that is scientifically validated and reliable. Humantic uses AI to assess the candidate for Big Five personality traits without requiring her to answer a questionnaire.