
Learning teams don’t need to choose
Informal Learning must supplement the formal approaches the organization’s learning and development (L&D) teams encourage. Formal training is always episodic. The organization can pull out the employees only so many times in a year for a limited amount of time to get them to attend a training program.Employees have to supplement the employer’s training and skill building programs with their own continuous efforts to upskill and reskill themselves.Formal training is like the conducted tour of a city you can take. Informal learning is like the experience of sauntering around a city’s by-lanes exploring, stopping to talk to strangers and sampling what strikes your fancy. L&D teams can do both. They do not have to choose.
4 Ideas for L&D Teams
I recently spoke to Kevin Anselmo, who runs different communications programs for L&D departments. His podcast is about stories from the world of learning. Listen to the podcast <click this> Here are four ideas that emerged:
- Build curiosity: Too many of us stop looking outside our organization’s walls. Does your L&D team invite people from outside to work with them to bring an outside in perspective to the organization – especially its leaders and their teams. Study competitors. Study what people in other sectors are doing to solve their problems. Some of them can be applied to your organization too.
- Storytelling: Making sure people have learned used to be the holy grail of the L&D teams. It is time to revisit that premise. Can the L&D team make the learners become storytellers? The domain experts of your organization must be expert storytellers. They will be the best evangelists to upskill the rest of the organization.
- Employee engagement: Birthday parties do not drive engagement. Those are temporary blips that are forgotten by the time employees have gone home for the day. Can the L&D team drive engagement by helping people build expertise? Maybe it is time to have L&D teams run employee engagement programs. Helping employees to get better at their work matters.
- Everywhere learning: Just being aware of the multiple options we have to learn is empowering. Podcasts, videos, apps, connecting with experts, books, getting a coach are some of the most powerful ways in which people learn.



