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May 21, 2020
Published by Abhijit Bhaduri on May 21, 2020
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A Question to HR: Are You Learning The New Language?

This is the first time in the world of work when the leader is as uncertain about the future as the employee. This democratisation of information or lack of it is creating a new contract between the employer and the employee. When leaders admit they are vulnerable, they are building trust. Being able to say, ‘I don’t know’ is a new phrase the leader has to get used to. It takes a courageous and self-assured leader to admit that it is their judgment and not precedence they are relying on.

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May 14, 2020
Published by Abhijit Bhaduri on May 14, 2020
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Employee Experience Design: Making It Boundaryless

Do the employees trust the intent of the leaders? Without trust, even the best of EX designs will be looked at with suspicion. Is the leader fair? Does the leader have integrity? The biggest element for great EX is to co-create it. The company’s policies reflect the assumptions the employer has about the employees. When Netflix said they offered unlimited vacation, they said the employee could be trusted not to misuse it.

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May 7, 2020
Published by Abhijit Bhaduri on May 7, 2020
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Time to change the work template

Most online classes are excruciatingly boring because they have the speaker continue for long stretches without involving participants. This can be done through polls, parallel chats, drawings, videos, quizzes, built in every few minutes. It is hard for the speaker to see the facial expressions of the learner. That is essential to build engagement.

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April 13, 2020
Published by Abhijit Bhaduri on April 13, 2020
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Building a Culture of Continuous Learning

Encouraging the use of Informal Learning is the secret sauce of building a culture of continuous learning. Formal learning is the equivalent of taking a conducted tour while visiting  at new city. Informal learning is all about exploring the city at your own pace. While formal learning is efficient, the effectiveness of informal learning is far higher.

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April 9, 2020
Published by Abhijit Bhaduri on April 9, 2020
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Healing the Workplace with Trust

One thing is for sure. The world of work has changed. The psychologist Erik Erikson refers to building trust as the first stage of human development. Knowing that we are interdependent, and we trust each other is the reason to hope for a better tomorrow. War and natural disasters can be powerful forces that form bonds that last a lifetime. We can turn this pandemic to be a force for rejuvenation.

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April 3, 2020
Published by Abhijit Bhaduri on April 3, 2020
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Uncertain Times Need Routines

Comfort-food is a stress reliever. We throw caution to the winds and indulge in a routine that brings back memories of happy times and nostalgia. Friends and loved ones renew our faith. For some turning to religion is reassuring. Routines build a sequence that we know and have done before. Routines are necessary for mental health during times of stress and uncertainty. 5 Ideas you can use

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March 28, 2020
Published by Abhijit Bhaduri on March 28, 2020
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Before fixing bias in AI, let us fix our own

Something happens to us when we see ourselves as the majority. The people who are not like us become invisible. The majority writes the rule book to favor themselves in every way. Think of the challenge of left-handed people who wish to play the guitar or use a pair of scissors. The French word for right is “droit” and that is how adroit becomes a synonym for skilful in English. The left hand is called “gauche” in French which is how we describe something that is socially awkward.

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March 21, 2020
Published by Abhijit Bhaduri on March 21, 2020
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Video Calling? Think Like a Vlogger

I asked a friend who creates video blogs and hence is a vlogger. Many of us now need to use video calling to stay connected to work. Here is what he said, "Who knows video calling better than a vlogger? They use their videos to capture the attention of millions of viewers. When you are video calling your colleagues, you are using the same medium of the video. It is the new medium you are using to share your ideas. It is your new medium to influence the world. So think like a vlogger."

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March 14, 2020
Published by Abhijit Bhaduri on March 14, 2020
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Employee Experience – When Do Leaders Get It

The design of these experiences will often be different from designing the typical HR process. Processes in the organization reflect organizational silos. Experiences cut across many silos. For example, the onboarding experience may mean working with Facilities, Technology, HR and the Legal teams. Experiences are rarely limited to an organizational silo or function. Employee experiences are not what HR or any other function designs for them. It is always co-created.

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