

-
-
-
-
-
-
- Dealing with ambiguity
-
-
-
-
-
Liberal arts majors (generally) spend more time working with murky and fragmentary data. They are quite comfortable coming up with ways to proceed amid ambiguity.
-
-
-
-
-
-
- Emotional intelligence
-
-
-
-
-
Study a lot of novels, and you’ll be attuned to different people’s motivations — including some people whose life values are highly at variance with your own. Study a lot of history, and you’ll have a sense of how coalitions form and break up. This can be quite valuable in negotiating with partners, figuring out what’s keeping the reluctant customer from buying more, etc.
-
-
-
-
-
-
- Persuasive speaking
-
-
-
-
-
In the humanities and social sciences, students have to debate and convince others about their point of view unlike STEM fields, where students generally don’t have to talk as much because there is one right answer, logically speaking. In business, the thorniest challenges come when it isn’t clear that there is a right answer. In such situations, companies need flexible thinkers who can work through a series of trade-offs and uncertainties. Just as important, they need bold communicators who can champion “the best idea for now,” while still doing so in a way that makes it possible to regroup later without too much shame. AB: Is the liberal arts major valuable to companies beyond software? GA:Yes. There are a surprising number of philosophy majors who do extremely well in finance/investing. There’s something about the discipline of forming belief systems, critiquing them, etc. that can translate into a great knack for sorting through market chaos and finding opportunities that others don’t see. AB: Should L&D teams be encouraging liberal arts appreciation among business leaders? GA: Leaders often are the outside face of the company, dealing with regulators, key suppliers, unions, the general public, etc. Being able to understand multiple perspectives — even if they are being expressed in jarring ways — can have a huge impact on a company’s reputation and its ability to sort out turmoil without making lasting enemies. Ditto for the ability to communicate in a way that’s mindful of audiences’ emotional state as well as logical considerations. 

